> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bananaflow.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing Overview

> How credit, recharge packs and charges work in Bananaflow

Bananaflow runs on **credit**. You add credit to your account, and calls, chats and AI features spend it. You are never billed after the fact for what you use. When the credit is gone, new work stops until you add more.

You manage all of this on the **Billing** page in the dashboard.

## The big picture

1. **You get a welcome credit** when you create a new organization. See [Credit and recharge](https://docs.bananaflow.ai/billing/credit-and-recharge.md).
2. **You recharge** by buying a pack of credit. Each pack is valid for a set number of days.
3. **You spend credit** on calls, text chats, evals, simulations and AI features. See [What you are charged for](https://docs.bananaflow.ai/billing/charges-and-low-balance.md).
4. **You see every change** in the credit history on the Billing page.

> [!NOTE]
>
> All amounts are shown in your own currency, such as rupees. Your Billing page always shows the current prices. This guide explains how things work and uses example numbers only.

## What is on the Billing page

| Section | What it shows |
| - | - |
| **Balance** | How much credit you can spend right now, split by type of credit |
| **Plans** | Pay as you go, any plans on sale, and Enterprise |
| **Recharge** | The packs you can buy |
| **Credit history** | Every call, recharge and expiry, with the date and the amount |

The page uses your organization's time zone for all dates, so every teammate sees the same day.

## Your balance

The **Available** number is what your calls and AI usage can spend right now. Under it, you see your credit split by type:

| Credit type | What it is |
| - | - |
| **Welcome credit** | A one-time credit for a new organization. It expires after a set number of days. |
| **Recharge** | Credit you bought. It stays with or without a plan. |
| **Plan credit** | Monthly credit that comes with a plan, if plans are on sale for you. |
| **Bonus credit** | Credit added by the Bananaflow team. |

Credit that expires soonest is always used first.

Two lines can appear under Available:

* A line saying an amount is **held for calls in progress**. While a call is running, a small amount is set aside for it. It is already taken out of Available.
* A line saying an amount **of debt**. If a charge went past your credit, the amount owed shows here. It is already taken out of Available.

> [!NOTE]
>
> Example: you had Rs 1,240. A call is running and Rs 40 is held for it. Available shows Rs 1,200.

## Next steps

> [card] [Credit and recharge](https://docs.bananaflow.ai/billing/credit-and-recharge.md)
>
> Welcome credit, recharge packs, taxes, payment and Enterprise

> [card] [What you are charged for](https://docs.bananaflow.ai/billing/charges-and-low-balance.md)
>
> Calls, chats, evals, simulations, and what happens when credit runs out


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